Knowledge base

    UK Energy Bills — Frequently Asked Questions

    Straight answers about the price cap, switching, fixed vs variable tariffs, predictions and bill support — sourced from Ofgem, GOV.UK and Citizens Advice.

    UK household reviewing energy bill with question marks and lightbulbs

    Energy basics & the price cap

    Switching supplier

    Price predictions

    Bills & financial help

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    Energy Bill Calculator

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    Standing Charge Calculator

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    Should I Switch Energy Supplier?

    Is switching worth it right now? A decision framework using the current cap and fixed-deal evidence.

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    Compare Energy Suppliers

    Independent PowerGuardian scores out of 100 for relevant suppliers, as at 14 September 2026.

    British Gas

    55/100

    The UK's largest supplier remains financially rock-solid but service and complaint metrics continue to lag the market, with smart-meter billing delays a recurring theme.

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    EDF Energy

    73/100

    EDF is a steady, financially robust supplier with mid-table service and fair fixed-tariff renewals. Few surprises in either direction.

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    Octopus Energy

    92/100

    Octopus continues to lead the UK market on customer service and complaint handling, backed by genuinely competitive smart tariffs and strong financial backing. The clear front-runner on our intelligence dashboard.

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    Frequently Asked Questions

    Quick answers to the questions people ask most about this topic.

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    Standing Charges Report

    A deep dive into the daily fixed fees on every UK bill — regional differences, drivers and the case for reform.

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