E.ON Next
Default cap-tracking variable tariff.
12-month fixed price option.
Off-peak EV charging rate.
*Estimated dual-fuel cost at Ofgem typical usage. Always confirm live pricing on the supplier's own website.
Customer Satisfaction
Switching Performance
EstimatedUp to 5 working days (Ofgem switching guarantee)
Exit fees
Typically £0 on variable · up to £75 on fixed tariffs
Typical transfer period
Up to 5 working days
Smart Meter Intelligence
Updated periodicallyCustomer Service Performance
EstimatedLive figures not always available — latest verified indicators shown.Avg. call wait
~11 min average
Email response
2–5 working days
Live chat
Available
Weekend support
No
24-hour support
Emergency only
UK call centres
Yes
Accessibility services
Yes
Independent Service Assessment
Updated periodicallyCitizens Advice style star rating
#6 of 9
Overall ranking
Independent service assessments measure how well a supplier handles customer service, complaints, billing accuracy and ease of contact. Where the official Citizens Advice star rating is published it is used directly; otherwise these indicators are modelled from PowerGuardian scoring and labelled accordingly.
Tariff Timeline
Updated periodically- 2019Supplier established
E.ON Next began supplying UK households.
- 2020Next Flex launched
Default cap-tracking variable tariff.
- 2021Next Fixed launched
12-month fixed price option.
- 2022Next Drive launched
Off-peak EV charging rate.
- 2025Price cap tracking
Variable tariffs realigned to the latest Ofgem price cap.
- 2026Current tariff line-up
3 tariffs currently available across fixed, variable and smart options.
Timeline expands automatically as more historical pricing data becomes available.
Best For
Highlighted profiles are automatically matched to this supplier's tariffs, smart-meter support and pricing.
Strengths
- Large, financially backed parent group.
- Competitive fixed tariffs in several regions.
- Broad smart-meter coverage.
Consider Before Switching
- Some customers report delayed direct-debit recalculations.
- Complaint handling below the large-supplier average.
Is This Supplier Right For You?
EstimatedTypical usage
Heating type
Smart meter
Electric vehicle
Solar panels
Personalised match score: 65/100
Why this recommendation:
- Strong smart-meter support unlocks time-of-use savings.
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Recent Supplier Developments
- 27 July 2026
E.ON Next is trialling 'low or no standing charge' tariffs, responding to Ofgem's price cap changes, potentially offering more competitive pricing.
- 10 May 2026
Acknowledged direct-debit recalculation delays affecting some accounts.
Independent supplier intelligence. PowerGuardian is not affiliated with E.ON Next. Verified figures are sourced from published Ofgem, Citizens Advice and supplier data; estimated figures are modelled from PowerGuardian scoring and clearly labelled, and every module is built to connect to live data feeds as they become available. Always verify current pricing on the supplier's own website before switching.
Seeing estimated bills or odd charges from E.ON Next? Faulty meter readings — not the supplier — are often the cause. Check our guide to common smart meter problems and how to fix them before you judge their billing accuracy or decide to switch.
Related Guides
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Reviews submitted directly to PowerGuardian by UK households. Kept separate from Trustpilot, Citizens Advice and Ofgem data — never blended into a single score.
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